Senior Officer, Collection and Repossession

2026-02-21
Phnom Penh
Full-time
Negotiable

🔹 Key Responsibilities

·         Build and maintain good working relationships with colleagues, team members, and customers. Communicate with customers through phone calls and emails.

·         Ensure machine sales follow company sales policies and regulatory guidelines.

·         Support the Credit Manager by reviewing bad debts on a monthly basis.

·         Work closely with the Machine Sales Team, PSSR, Service Department, and other related teams.

·         Assist customers in understanding and registering for the company’s digital applications.

·         Monitor outstanding balances and follow up on due payments for customers under the assigned portfolio. Keep accurate records of all credit payments.

·         Prepare, verify, post, and record customer payments and transactions related to accounts receivable.

·         Maintain and update customer information, including changes in name, address, or contact details.

·         Conduct credit and recovery assessments for defaulted customers

·         Recommend and execute appropriate collection and repossession actions

·         Coordinate repossession activities with internal teams and external service providers

·         Ensure repossession processes comply with legal, regulatory, and company policies

·         Other tasks assigned by Credit Manager.


🔹 Requirements

  • Bachelor’s degree in Business Administration, Accounting, Law or related field
  • Minimum 3 years of collection, credit control, or repossession/heavy machinery (preferred)
  • Good communication and negotiation skills
  • Strong knowledge of credit recovery procedures and legal compliance

·         Ability to work under pressure and handle sensitive cases professionally

  • Willing to travel for field collection and repossession (if required)
  • Basic computer skills (MS Office, Outlook)
  • Honest, firm, and highly responsible
  • English proficiency

🔹 Salary & Benefits

  • Competitive salary
  • Annual bonus
  • Seniority
  • Mission allowance (Local & Abroad)
  • Phone allowance
  • Annual leave, sick leave, special leave and public holidays
  • NSSF (Accident, Health and Pension Fund)
  • Private insurance
  • Training and career development opportunities from local and international partner (CAT)

🔹 How to Apply

Interested candidates are invited to submit CV:

📧 Email: recruitment@cambodiametro.com
📞 Contact: 014600112
🗓 Application Deadline: 31 March 2026